Play Within Your Limits

We encourage every member to treat gaming as entertainment, not as a way to make money or solve financial problems. Only ever wager amounts you can comfortably afford to lose, and set a budget before you start playing.

Tools to Help You Stay in Control

• Deposit Limits — set daily, weekly or monthly caps on how much you can top up.
• Reality Checks — periodic reminders of your session length and activity.
• Time-Out — temporarily suspend your account for a cooling-off period.
• Self-Exclusion — request a longer-term or permanent exclusion from your account. Contact our support team via live chat to activate any of these tools.

Recognizing the Signs

Gambling can become a problem when it starts to affect your finances, relationships, work, or mental health. Warning signs include chasing losses, borrowing money to play, hiding your gaming activity from loved ones, or feeling anxious or irritable when you can't play.

Age Restriction

Club99 is strictly for members aged 18 and above (or the legal gambling age in your jurisdiction, whichever is higher). We do not knowingly permit underage individuals to register or play.

Where to Get Help

If you or someone you know is struggling with gambling, please reach out to a local problem gambling support service or helpline in your country, or speak to a healthcare professional. You can also contact our support team via live chat to discuss account controls and self-exclusion options.